Alliance Hub

At the start of 2018 we launched the Alliance Hub, a new online membership portal.

hub email banner ()

This system offers a variety of benefits to those working at our member organisations, including:

  • The ability to set your communication preferences and decide exactly what information you would like to receive from the Alliance;

  • Book onto any of our series of free and member discounted training and events. 

If you work at an organisation that is a a member of the Alliance (check member directory) and have yet to set up your account, please contact with your name and organisation and we’ll send you an activation email. Below are detailed instructions on how to get up and running on the Hub once you’ve received your email:

Step 1 – Set your password and access your account

The email you receive will include a link to set your password. Once you’ve done this you will be able to login to the Alliance Hub at any time by using your email address and newly created password.

Step 2 – Update your profile information

Once logged in, you can update your profile and decide what types of information you’d like to receive from the Alliance, via the communication preferences tab.

Step 3 – Switching in to your organisation account (for administrators only)

If you will be taking a lead on managing your organisation’s membership with the Alliance, we can set you up as an administrator on the Hub. Administrators will have a personal account and an organisation account. Both can be accessed by logging in with your newly created login details. Once logged in, you will be able to switch in to your organisation account by clicking the menu tab in the top right of the screen and selecting your organisation from the list.

Once switched in to your organisations account we suggest you click the ‘Profile’ tab and check that all your details are correct. Feel free to edit any details that need to be changed.

Step 4 – Adding members of staff to your organisation account (for administrators only)

Any of your colleagues can be added to your organisation account, and in doing so they will be able to create their own personal profile, allowing them to subscribe to our various mailing lists and sign up to events. To add your colleagues to your organisation’s account, you will need to switch in to your organisation account (as per above), select the ‘Profile’ tab, click the ‘Edit Profile’ button and add your staff by clicking the ‘Add’ button in the Roles section.

If you need any guidance when using the Alliance Hub we have a few handy tools and resources.

Firstly, you can use the ‘Tool Tips’ feature which provides you with useful hints and tips while using the Hub. There is also a ‘Support’ feature that includes a variety of useful FAQs and also the ability to contact our Support Team.

For any further enquiries, please contact us on