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Disability Inclusion Officer

  • Location: London
  • Organisation: Palace for Life Foundation
  • Salary: £22,000 - £24,000
  • Closing Date: 17 July 2019 | Coaching & Sports Development

Disability Inclusion Officer

Salary: £22,000-£24,000 

Location: Selhurst Park Stadium

Contract: 3-year fixed term with potential to extend

Reports To:Disability Manager Jobs Reporting into the Job Holder:Full Time Disability Coach

1. Job Purpose

The role is for a highly-motivated Disability Inclusion Officer who believes in the power of sport and the opportunities which the brand of a professional football club can give to local people with a Disability, and who can play a pivotal role in developing and delivering a successful Inclusive Disability sports programme across all of the Palace for Life areas.

2. Principal Accountabilities/Responsibilities/Job Summary

  • You will be responsible for developing and delivering the Disability departments KPI’s and ensuring it is complementing and supporting Inclusion work across all areas of the Palace for Life Foundation.
  • To lead in the planning, preparation, and management of a high-quality disability football programme across Bromley, Sutton, Tandridge and Croydon Boroughs.
  • To set up and deliver regular school sessions at both Primary, Secondary and Special Education schools.
  •  Develop links with impairment specific groups to set up and deliver sessions.
  • Assist in maintaining all current funding streams and funded projects as well as ensuring the on-going financial viability and growth of the department through a quality delivery programme. This will include writing any bids for small grants and expanding all avenues of income streams to support the Foundation’s Disability delivery.
  • The line management of a Disability Coach delivering high quality sessions across all of our activities. Organise regular 121 meetings and develop a personal development plan through Clear Review for the coach and communicate effectively to other coaches on a regular basis.
  • The line management of a small pool of sessional disability coaches delivering high quality sessions across all of our activities. Organise regular 121 meetings and develop a personal development plan for the coaches and communicate effectively to other coaches on a regular basis.
  • Updating the VIEWS on-line Monitoring and Evaluation system and to assist with the completion of monitoring and finance reports for the Premier League Charitable Fund and other partners.
  • Responsible for reporting to the Disability Manager on the achievement of a series of key performance indicators and general updates for each programme.
  • Liaise regularly with other Officers within the Foundation including Primary Schools, Community Development, Health and Wellbeing, Interventions, and Employability in order to share good practise and attend regular Officers meetings to promote cross working at all times.
  • Quality assurance of Disability football sessions delivered by the Foundation in all Borough’s making sure the Foundation/Club’s safeguarding guidelines are in place and all compliance measures are enforced.
  • Consistently check and challenge all our customer focus activities and seek feedback to constantly improve the product we are delivering to participants, parents and the community.
  • Liaise with the Communications Team on a regular basis to increase the profile of the Disability programmes and seek new ways of attracting new participants through all social media outlets.
  • Liaise with internal and external partners throughout including: Premier League, County FA’s, Primary and Secondary School staff, Local Authority Sports Development Teams, sector partners such as Royal Society for Blind Children and the Down’s Syndrome Association, Grass Roots Club’s, and any other relevant partners in Sutton, Bromley Croydon and Tandridge.
  • Produce marketing materials and promote the brand of the Palace for Life Foundation throughout our activities and venues.
  • Organise and support Special Events to assist in the promotion of the Foundation’s activities, this may include matchdays and fundraising events.
  • To create maintain and update media information, and case studies to measure the impact of the programmes.
  • To commit to other duties required in line with the responsibilities of the post.

03. Knowledge/Experience/Technical Skills and Behavioursa) Knowledge/Experience/Technical SkillsEssential:-


  • Sound sports development or school sport / disability knowledge and experience with a proven track record of achievement and event management.
  • The ability to develop and maintain relationships with special schools and their staff including head teachers, PE teachers and receptionists
  • Possess an FA coaching qualification minimum Level 1 standard, and be compliant regards safeguarding and first aid qualifications.


  • A passion and interest in developing a career in the sport for social change sector, particularly supporting young and disadvantaged people with a disability
  • An interest in delivering football sessions to children with a disability.
  • Commitment to a high-quality physical education, school and community sport programme
  • Experience of working with young people with different impairments and line management of staff/coaches

Technical Skills

  • Experience of working to tight deadlines without close supervision.
  •  Self-motivated and the ability to work well within a team.
  • Excellent communication/presentation skills, both written and verbal.
  • Ability to manage partnerships effectively and concisely so external partners are satisfied with our work.
  • Excellent interpersonal skills and ability to interact with all levels within the Foundation, the parent club and high level outside contacts.
  • Working knowledge of Microsoft Office, Powerpoint & Excel



  • Possess disability sports qualifications /relevant experience in other suitable sports.


  • Experience of working in a fast-paced environment
  • Previous experience of working within a Professional Club’s Foundation or Community Organisation.
  • Experience of promoting activities to a wide varied audience via different means including social media.

Technical Skills

  • Current clean driving licence

 b) Behaviours

Our Values:

  • TEAMWORK – we support everyone around us and treat them with respect, working together to achieve great results.
  • PRIDE – we are proud to represent Palace and aspire to be the best in everything we do.
  • INNOVATION – we are not afraid to try new things, we are creative and inspiring, always seeking new ways to progress.

Our behaviours:

  • We know why we’re here: we appreciate the unique influence we, as role models, have on young people and the wider south London community
  • We know where we’re going: we are clear on what we aim to achieve, as individuals and as part of the wider team at the Foundation and Crystal Palace FC
  • We communicate effectively: we listen to each other and keep colleagues fully informed of our work, sharing mistakes and challenges as well as successes
  • We respect: we seek to understand the challenges others face and treat our colleagues and participants how we expect to be treated ourselves
  • We are professional: we are punctual, reliable and aspire to the highest standards in everything we do
  • We take responsibility: we take ownership for own performance and put in our fair share of time and effort to support our participants and the rest of the team
  • We are always improving: We reflect, look to develop and evolve, to make things better for our team and the people we support
  • We are brave: We think outside the box, are not afraid to take measured risks, but know when to ask for help and support each other when things don’t go to plan
  • We share success: We are proud of what we do as a team and actively celebrate each other’s good work, sharing credit wherever it’s due.

How to apply

Complete the Application Form in full and return to

Closing date for applications is Wednesday 17 July 2019

Interviews will take place w/c 22 July 2019


Crystal Palace Football Club acknowledges its duty of care to safeguard and promote the welfare of children, and is committed to ensuring safeguarding practice reflects statutory requirements and responsibilities, government guidance, recognised best practice and complies with Premier league and football league rules.

The club expects all staff, players, volunteers, contractors and guests to share this commitment.


Crystal Palace Football Club endorses the principle of equality and will strive to ensure that everyone who wishes to be involved in the club whether as players, match-day fans, staff, board members, participants in foundation programmes and other people engaged with the club’s activities (for example, suppliers, corporate partners):

Has a genuine and equal opportunity to participate to the full extent of their own ambitions and abilities, without regard to their age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion and belief, sex or sexual orientation; and

Can be assured of an environment in which their rights, dignity and individual worth are respected, and in particular that they are able to enjoy their engagement at the club without the threat of intimidation, victimisation, harassment, bullying and abuse.

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