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Female Engagement Development Officer

  • Location: London
  • Organisation: Palace for Life Foundation
  • Salary: £20,000 - £23,000 (pro rata)
  • Contract: 9 months fixed (maternity cover)
  • Closing Date: 12 July 2019 | Coaching & Sports Development

Female Engagement Development Officer

Salary: £20,000 - £23,000 pro rata

Location: South London

Contract: 9 months fixed (maternity cover)

1. Job Purpose

The Foundation’s Premier League Kicks (PL Kicks) programme uses the power of football and other sports to create safer, stronger and more respectful communities by developing young people’s potential.

The Palace for Life Foundation aims to engage young people between the ages of 8-18 in a range of constructive activities and works closely with the local authority which includes the Metropolitan Police, Secondary schools and Youth Offending Team. Additionally, to work with local community organisations help establish safe, supportive and educational activities.

The role is for a highly-motivated and passionate Female Engagement Officer who believes in the power of sport and the opportunities which the brand of a professional football club can give to local females, and who can play a pivotal role in developing and delivering a successful female engagement programme across all of the Palace for Life areas.

2. Principal Accountabilities/Responsibilities/Job Summary

• Enhance female engagement within the Palace for Life Foundation; to improve accessibility to services and ultimately, increase female participation across a variety of the Charity’s projects; specifically, with targeted hard to reach groups

• Provide advice, guidance and support to vulnerable young people, which may include mentoring and training to increase awareness and promote positive action.

• You will need to think innovatively in order to generate new ideas to increase participation and posses excellent communication skills, in order to engage with female participants in the local area as well as key stakeholders.

• To lead in the planning, preparation, and management of a high-quality female engagement programme across Bromley, Sutton, Tandridge and Croydon Boroughs.

• To plan and deliver sports sessions within a school and community environment in order to engage females to participate in the programme.

• The line management of a small pool of sessional coaches delivering high quality sessions across all of our activities. Organise regular 121 meetings and develop a personal development plan for the coaches and communicate effectively to other coaches on a regular basis.

• Updating the VIEWS on-line Monitoring and Evaluation system and to assist with the completion of monitoring and finance reports for the Premier League Charitable Fund and other partners.

• Responsible for reporting to the Community Development Manager on the achievement of a series of key performance indicators and general updates for each programme.

• Liaise regularly with other Officers within the Foundation including Primary Schools, Community Development, Health and Wellbeing, Interventions, and Employability in order to share good practise and attend regular Officers meetings to promote cross working at all times.

• Quality assurance of Premier League Kicks sessions delivered by the Foundation in all Borough’s making sure the Foundation/Club’s safeguarding guidelines are in place and all compliance measures are enforced.

• Consistently check and challenge all our customer focus activities and seek feedback to constantly improve the product we are delivering to participants, parents and the community.

• Liaise with the Communications Team on a regular basis to increase the profile of the Female programmes and seek new ways of attracting new participants through all social media outlets.

• Liaise with internal and external partners throughout including: Premier League, the Police, Sports Clubs Primary and Secondary School staff, Local Authority staff, Youth Offending Teams and any other relevant partners in Sutton, Bromley Croydon and Tandridge.

• To attend regular meetings and courses for continuous professional development

• Produce marketing materials and promote the brand of the Palace for Life Foundation throughout our activities and venues.

• To create maintain and update media information, and case studies to measure the impact of the programmes.

• To commit to other duties required in line with the responsibilities of the post.

• Organise and support Special Events to assist in the promotion of the Foundation’s activities, this may include match days and fundraising events.

3. Knowledge/Experience/Technical Skills

Essential: –


• Sound sports development knowledge and experience with a proven track record of achievement and event management.
• Possess a sport specific coaching qualification
• A passion in developing Female participation


• Experience of delivering or coordinating projects which seek to increase female participation.

Technical Skills

• Experience of working to tight deadlines without close supervision.
• Self-motivated and the ability to work well within a team.
• Excellent communication/presentation skills both written and verbal.
• Ability to manage partnerships effectively and concisely so external partners are satisfied with our work.
• Excellent interpersonal skills and ability to interact with all levels within the Foundation, the parent club and high level outside contacts.
• Working knowledge of Microsoft Office, PowerPoint & Excel

Desirable: –

• Experience within the women and girls football environment.


• Background in a youth work, sports and community development
• A history of managing relationships and expectations of multiple stakeholders
• Experience of working in multi-agency-based community development programmes run-in inner-city communities and delivered with local and/or national partners
• Experience of working in a fast-paced environment
• Experience of working within a Professional Club’s Foundation or Community Organisation.
• Experience of promoting activities to a wide varied audience via different means including social media.

Technical Skills

• Full clean driving license and access to a motor vehicle for work purposes

Our Values:

  • TEAMWORK – we support everyone around us and treat them with respect, working together to achieve great results.
  • PRIDE – we are proud to represent Palace and aspire to be the best in everything we do.
  • INNOVATION – we are not afraid to try new things, we are creative and inspiring, always seeking new ways to progress.

Our Behaviours:

  • We know why we’re here: we appreciate the unique influence we, as role models, have on young people and the wider south London community
  • We know where we’re going: we are clear on what we aim to achieve, as individuals and as part of the wider team at the Foundation and Crystal Palace FC
  • We communicate effectively: we listen to each other and keep colleagues fully informed of our work, sharing mistakes and challenges as well as successes
  • We respect: we seek to understand the challenges others face and treat our colleagues and participants how we expect to be treated ourselves
  • We are professional: we are punctual, reliable and aspire to the highest standards in everything we do
  • We take responsibility: we take ownership for own performance and put in our fair share of time and effort to support our participants and the rest of the team
  • We are always improving: We reflect, look to develop and evolve, to make things better for our team and the people we support
  • We are brave: We think outside the box, are not afraid to take measured risks, but know when to ask for help and support each other when things don’t go to plan
  • We share success: We are proud of what we do as a team and actively celebrate each other’s good work, sharing credit wherever it’s due.

How to apply

Please visit the Palace for Life website for more information. Please note: any applications received without a completed application form will be disregarded.

Closing date for applications is Friday 12 July

Interview dates: Wednesday 24 July (1st), Wednesday 31 July (2nd)


Crystal Palace Football Club acknowledges its duty of care to safeguard and promote the welfare of children, and is committed to ensuring safeguarding practice reflects statutory requirements and responsibilities, government guidance, recognised best practice and complies with Premier league and football league rules.
The club expects all staff, players, volunteers, contractors and guests to share this commitment.


Crystal Palace Football Club endorses the principle of equality and will strive to ensure that everyone who wishes to be involved in the club whether as players, match-day fans, staff, board members, participants in foundation programmes and other people engaged with the club’s activities (for example, suppliers, corporate partners):
Has a genuine and equal opportunity to participate to the full extent of their own ambitions and abilities, without regard to their age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion and belief, sex or sexual orientation; and
Can be assured of an environment in which their rights, dignity and individual worth are respected, and in particular that they are able to enjoy their engagement at the club without the threat of intimidation, victimisation, harassment, bullying and abuse.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

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