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Athlete Services Manager

  • Location:
  • Organisation: British Paralympic Association (BPA)
  • Salary: £35,000 - £41,000
  • Contract: Full Time
  • Closing Date: 20 September 2017 | Coaching & Sports Development

Athlete Services Manager

Salary: £35,000 - £41,000

Location: Currently London based at the BPA Head Office, with the potential to offer the flexibility of a mobile based role for the right candidate. The role will also include time at domestic and overseas training/preparation events and major competitions, as required.

Job Purpose

Demonstrating the British Paralympic Association’s (BPA) core values at all times, the Athlete Services Manager has responsibility for the design and delivery of key elements of the BPA’s Performance Strategy and specific Games-related services and support whose outcomes will contribute positively to the fulfilment of the BPA’s vision, mission and objectives through:

· Exemplary leadership in all aspects of the BPA’s Athlete Services strategy and associated programmes, people and partnerships

· Excellence in design and delivery of identified governance and mandated core services including anti-doping, welfare and safeguarding; and wider performance services including the Preparation and Games-readiness programmes

· Provision of world class advice and support to all Paralympic sports which contributes positively to a best prepared team at each Paralympic Games

· Provision of other input and support as a member of the ParalympicsGB core team in the creation and delivery of an optimal Games-time environment

Key Responsibilities in Detail

Athlete Services Strategy

Responsible for the leadership, management and effective delivery of the BPA’s Athlete Services Strategy for each summer and winter Paralympic Games including:

· Ensuring an athlete centred approach across the organisation including the delivery and engagement of the BPA’s Athlete Commission in relevant strategy, planning and delivery

· Ensuring the BPA is appropriately represented in key system-wide groups both consultative and decision making

· Advising and supporting the CEO and Executive Team in all areas of anti-doping, safeguarding and welfare and duty of care to athletes and support staff

· Leading on all anti-doping matters on behalf of the BPA ensuring that the BPA meets its anti-doping commitments to International Paralympic Committee (IPC), World Anti-Doping Association (WADA), and United Kingdom Anti-Doping (UKAD), including commenting on any changes to the World Anti-Doping Code

· Leading on all Welfare and Safeguarding matters ensuring ParalympicsGB’s Safeguarding Child and Adults at Risk Policy is followed and that the Welfare Plan is current and that stated outcomes are delivered.

· Driving a multi-agency approach to athlete Games Readiness development programmes

· Leading and ensuring cross directorate collaboration, on all matters regarding athlete engagement (potential, current and retired Paralympians) 

Games-related Athlete Services

· Responsible for the development of all Games-related athlete services and associated programmes, people and partnerships, supporting the creation of an optimal Games-time environment for ParalympicsGB.

· Leadership of Athlete Services including; Athlete welfare, Athlete Readiness, Anti-Doping, ‘Next Generation’ Programmes, Supporter Education

· Leadership and management of any athlete services staff

· Leadership and management of athlete and staff wellness and wellbeing initiatives in the build up to, during and post Games

· Supporting the Head of Performance to identify and implement, on a sport by sport basis the optimal Games Preparation framework required to deliver athletes, coaches and support staff who are ‘best prepared to ‘thrive in the environment’; brokering partnerships and opportunities to ensure effective delivery 

Sport Directorate

To support the development and on-going management of a cohesive and collaborative Sport Team environment which proactively embraces cross directorate / partnership working, additionally to:

· Lead the BPAs ‘Athlete Services Strategy’ within the Sport Directorate including managing the delivery of key programmes and projects, managing budgets and line managing identified staff

· Deputise for the Head of Performance in his / her absence at key meetings / activities on an agreed basis

· Support the Head of Performance in the development and implementation of the BPA’s Games Preparation Strategy

· Provide support to the Head of Performance in delivering identified organisational objectives

· Proactively identify and develop key strategic and performance partnerships both within the UK and overseas to support delivery of organisational objectives


· To liaise closely with Paralympic sports, the IPC and Games Organising Committees, UK Sport, Home Country Sports Institutes (HSCIs), British Olympic Association and other partners to ensure coherence in positioning, approach and impact of the Athlete Services Strategy and Games-specific services and support

· To ensure processes of monitoring, evaluation and quality control, and the observation of key performance indicators across all responsibility areas

· To support and/ or mentor colleagues, within the BPA/ ParalympicsGB, as reasonably required by the Director of Sport

· To attend all meetings, workshops and seminars, whether internal or external, regional, national or overseas, which are reasonably deemed to be relevant to the fulfilment of the demands and responsibilities of the role

· To fulfil any other agreed duties as required by the Director of Sport

How to apply

For details of the person specification download the Job Description and Equal Opportunities Monitoring Form please click here.

Please send a role specific cover letter, completed Equal Opportunities Monitoring Form, CV and indication of current salary to Eleanor Edson, Corporate Services Officer, at

All enquiries are to be directed to the email listed and no phone enquiries will be taken.

Closing Date: Midnight Wednesday 20 September 2017

Interviews: 28 / 29 September 2017

Candidates who have been shortlisted for interview will be notified by Friday, 22 September 2017

Apply now

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