Board Behaviours

When implementing good governance, the actions you take are extremely important. The way boards behave when implementing those actions and carrying out their duties is of equal importance. In simple terms, effective board behaviours create the optimum environment for good governance to be implemented.

This document gives a brief introductory overview of effective board behaviours that you can begin implementing in your organisation, summarised under four headings.

Protect integrity

As a board member, you have a duty to act objectively, in the best interests of the organisation. You should always exercise independent thought and judgement, and this contributes to better decision making as part of a skilled and carefully recruited board.

The directors, collectively and as individuals, must follow the conflict of interest policy, and protect the board and themselves from any potential claims. Integrity is also about communicating openly, honestly and respectfully with others in board meetings and beyond.  

Encourage understanding

As a board member, you should understand the roles and responsibilities you and your board colleagues have, as well as understanding how your organisation works. Take the time to keep yourself up to date on the structure and activity of the organisation, as well as any policies and procedures you are expected to follow.

The board is most effective when it is united behind the organisation’s shared vision and values. Make sure that you understand and implement the vision, strategy and values, and that you demonstrate them. Lead by example.

Create an effective environment

Communication is key to understanding. Make sure the board communicates well during and between board meetings; that lines of communication between board and executive are clear and effective; and that the board receives adequate information to allow them to make informed decisions.

You should be prepared to challenge, and be challenged, in a positive and constructive way during board discussions. This creates a culture of rigorous debate, contributing to better decision making.

To support this, it’s important to create a supportive environment, where everyone can feel comfortable contributing, all contributions are respected, and no individuals dominate discussion or decision making.

Respect the process

Proper preparation contributes to more effective meetings. Make sure to read the board papers and carry out any required actions in advance of meetings.

Follow the board agenda. Don’t return to items that have already been concluded, and don’t lead discussion away from the matter at hand. Resist the temptation to get into the detail of operational issues during board meetings.

Respect board decisions. Even if you personally disagree with a decision, you must take collective responsibility for it.

Reflect on your own performance, individually and as a board. Ask yourself what you could do better, to improve your contribution to the board, and to improve the performance of the board as a whole and the organisation.  Make sure there is a culture of constructive feedback and continuous improvement.