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Engagement with Stakeholders
Stakeholder engagement and participation practises are increasingly becoming part of mainstream business. It is being used as a mean to improve commination, obtain wider community support or buy-in for projects, gather useful data and ideas and provide for a more sustainable decision making.
The potential advantages of implementing high-quality engagement procedures will among others include:
- Strengthening of the democracy by encouraging more active involvement by communities and other stakeholders.
- Improve the quality and sustainability of the services provided by the organisation.
- To build a greater community cohesion.
Stakeholders are those groups who affect and/or could be affected by an organisations activities, products and services and associated performance. The definition will therefore not include everybody who may have knowledge and/or a view of an organisation.
Organisations will have many stakeholders and each on them will have a distinct type of interest and level of involvement with such organisation, and often with diverse and sometimes conflicting interest and concerns.
The mere number of stakeholders an organisation can have and the very diverse interests and involvement of such means, that and organisation will not be able to engagement on the same level with each of them and that the approach will have to vary. Mapping/analysing all know stakeholders could, therefore, be of great benefits to organisations which then would be able to evaluate the level of engagement which should be provided to each.
Source: Accountability & REVIT
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