Automation Manager (Salesforce Marketing Cloud)
The LTA’s vision is “Tennis Opened Up” and its mission is to make tennis Relevant, Accessible, Welcoming and Enjoyable. The Customer Strategy department is responsible for providing the best possible customer experience in Tennis; however, our customers choose to engage with us.
The Customer Engagement Team is putting personalisation at the heart of the customer experience. All with one goal in mind – to provide the best possible customer experience in tennis and padel.
As SME of Salesforce Marketing Cloud, you will help maximise our single customer view by maintaining platform and expanding its use through the utilisation of modules such as Automation Studio and Journey Builder. Day to day you will work with the Customer Engagement team to develop, maintain, and optimise automated journeys with the purpose of driving relevant personalised experiences online and via email to trigger our desired behaviour.
To find out more and to apply, please review the full job description and come and join us! The job description can be found by selecting the apply now option located on this page.
The closing date for applications is midnight on Sunday 28 November 2021.
