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Customer Engagement Assistant

  • Location: London
  • Organisation: LTA
  • Salary: Up to £23,000 per annum, dependent on experience
  • Closing Date: 21 August 2019 | Marketing & Communications

Customer Engagement Assistant

Location: Roehampton

Salary: Up to £23,000 per annum, dependent on experience

LTA’s vision is “Tennis Opened Up” and its mission is to make tennis Relevant, Accessible, Welcoming and Enjoyable. The Marketing and Commercial Team is responsible for creating and delivering LTA’s marketing strategy to help deliver against this mission in addition to managing commercial relationships with existing and future partnerships.

The Customer Engagement Team is also responsible for building the LTA’s relationship with Players and Fans and key members of the game’s infrastructure, clubs, counties, volunteers. The team look to maximise the potential of British Tennis by developing and implementing a strong personalisation strategy to better communicate and build relationships with LTA stakeholders and all people involved in tennis in Britain.

The Customer Engagement Assistant will support the Customer Engagement team in the delivery of email and digital communications which will position LTA as a leader in the field. The role holder will be fundamental to the delivery of LTA campaigns to LTA Members, players, clubs, regions, workforce and fans ensuring all communications and are delivered to in a timely and effective manner. This role will work with the Marketing and digital team to deliver and execute an integrated communications plan supporting our VMOST (Vision, Mission, Objectives, Strategies and Tactics).

How to apply

If you want to find out more about this role than please download the full Job Description and apply as we are really looking forward to receiving your application.


The closing date for applications is the 21 August 2019.

Apply now

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