Events & Communications Officer
Salary: £23,000 - £28,000
Location: London
ROLE SUMMARY
The Events and Communications Officer is a member of the Marketing, Communications and Member Engagement (MCME) Team. Working within a highly focused team, the successful candidate will have responsibility for promoting and delivering the organisation’s events programme. This includes delivering our: member meetings; flagship events; training programmes; and our annual AGM/Conference, as well as the Community Sport and Recreation Awards ceremony.
This is a broad and collaborative role responsible for an events programme that provides valued engagement with our members, and the wider sector, and is integral to the reputation of the organisation. The role is also responsible for the communications and marketing activity of the programme, so you will work closely with the wider Communications Team.
This a busy role with some real responsibility so it represents a really good chance to learn and make your mark. The environment is very positive and fun as you would expect in a sporting organisation – but we work hard.
MAIN TASKS AND RESPONSIBILITIES
- Help establish, plan and deliver the annual events programme. This includes working with the Director of MCME and liaising with other teams, venues, delegates, speakers and suppliers as necessary.
- Manage contracts in relation to all aspects of events providing recommendations to senior managers negotiating best value, and ensure that contracts are fit for purpose and therefore reducing any financial risk to the organisation.
- Help create and deliver all communications for the events programme, working with other members of the Communications Team, including key messages, content for website, event app and events newsletter.
- Compile a regular events newsletter and help promote the events programme working with the Membership Engagement Manager.
- Work closely with the Business Development Manager to make sure all elements of activation for sponsors is achieved.
- Monitor and evaluate the success of each event in relation to quality, purpose and success in line with the Alliance’s operational objectives. This will include use of SurveyMonkey and reporting on a quarterly basis through the Alliance’s Operational Plan.
- Manage the current online booking system making sure that the process for delegates booking and paying for events is efficient
- Assist the Membership Engagement Manager in continuing to develop a new booking system
- Process invoices related to events and conduct credit control duties in relation to these invoices.
- To undertake any other duties as reasonably required.
PERSON SPECIFICATION
Essential skills, knowledge and experience
- Good experience of event organisation, including budget management
- Strong, lively writing skills with an excellent command of grammar and English
- Know how to write for different audiences
- Knowledge and experience of working with MS Outlook, Word and Excel
- Excellent communications and interpersonal skills
- Ability to work on own initiative and as part of a highly motivated team
- Confident to present to audiences and able to chair meetings, both internal and external
- Excellent organisational skills and the ability to prioritise workloads and manage time efficiently
Desirable Attributes
- Experience of event sponsorship
- Experience of project management
- Internal communications in a membership organisation
- Experience using online registration and payment systems for events
- Experience of utilising a CRM system
COMPETENCY EXPECTATIONS FOR ROLE – LEVEL B:
Decision-making and problem solving
- Identify and propose new ways of doing things to the benefit of the Sport and Recreation Alliance, taking into account risks as well as benefits.
- Take relevant factors into account in deciding how to proceed, identifying issues and their causes before they escalate into problems.
- Contribute to decision making, recognising when discussion has to stop and when action must be taken.
- Propose solutions to problems, showing sound reasoning and understanding of the issues and implications.
Planning and delivery of work
- Clarify and manage expectations, keeping others informed of setbacks or changed priorities.
- Prioritise objectives and plan work to make best use of time and resources and deliver to business plans.
- Monitor the quality and completeness of own and others’ work against agreed expectations and standards.
People and teamwork
- Consult and involve others with appropriate skills/experience and readily share your own expertise.
- Give and receive constructive feedback, praising good work.
- Make time available to support others, going the extra mile to make things happen.
- Help to build a sense of teamwork and mutual support, emphasising ‘we’ not ‘I’
Communication and interpersonal skills
- Present information concisely, accurately and in a way that promotes common understanding.
- Make time to listen to others, to explain carefully and to check understanding.
- Are open and honest in communication, sharing information readily unless there is good reason not to.
- Actively ask people for their views, encouraging open debate/discussion and sharing of opinion.
How to apply
For full details of the position see full Job Description and Application Form
To apply, please send a completed application form and a covering letter outlining why you want the role and how you meet the role specifications to recruitment@sportandrecreation.org.uk or write to Alex Wilkinson, Human Resources, Sport and Recreation Alliance, 5th Floor, Holborn Tower, 137-144 High Holborn, London, WC1V 6PL. For an informal discussion about the role please email Tom Morgan at: tmorgan@sportandrecreation.org.uk.
The closing date for applications is 11.59pm on Monday 30th September.
The Sport and Recreation Alliance is committed to equal opportunities for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships. The Sport and Recreation Alliance is keen to further increase the diversity of its workforce and welcomes applications from all sections of the community.
Prior to completing and submitting an application, please refer to our privacy notices on our website.
Recruitment Agencies - Please note we are only looking at direct sourcing for this role and if this were to change, we will contact our preferred agencies directly. Due to the volume of approaches we are receiving, we kindly ask that you refrain from inquiring about this role.
