Monitoring - key performance indicators

Key performance indicators are ways of measuring (or indicating) the performance of an organisation.

To assess if the strategic plan or operational plan is successful, from the outset organisations will need to establish some indicators that could give a measurable indication as to the success of the strategy .

Performance indicators can be:

  • Quantitative – presented as numbers
  • Practical – organisational processes
  • Directional – if the organisation is getting better or not
  • Actionable – controlling change
  • Financial – economic indicators

Key performance indicators can follow the SMART criteria of what is measurable to be essential for a performance indicator.

Many sports will already know key performance indicators from their work with elite athletes and junior talents.

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