Monitoring - key performance indicators
Key performance indicators are mainly a name attached to measures of measuring performance of an organisation.
To monitor if the strategic plan or operational plan is being successful, an organisation will need to establish some indicators from the very beginning that could give the organisation a measurable indication to what direction the strategy is moving the organisation.
Performance indicators can be expressed in many ways, they can for example be:
- Quantitative – presented as numbers
- Practical – organisational processes
- Directional – if the organisation is getting better or not
- Actionable – controlling change
- Financial – economic indicators
Key performance indicators can follow the SMART criteria of what is measurable to be essential for a performance indicator.
Many sports will already know key performance indicators from their work with elite athletes and junior talents.
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