Disputes & Complaints Officer
Based at: Vauxhall, London
Contract: Full Time- Fixed Term for 12 months
Salary: £38,000 pa depending on experience
Join Britain’s biggest walking charity to help more people enjoy the benefits of walking.
The Ramblers is looking to recruit someone to introduce a new disputes and complaints policy across the organisation, including to 500 local groups.
This is an exciting time to join the Ramblers team and a great opportunity to make a lasting and tangible impact on the future success of the charity.
Essential Requirements include:
· Experience of complaint management in a large organisation
· Experience of complaint handling
· Experience of developing procedures to implement a policy
· Successful policy implementation in large organisation
· Ability to think critically with sound judgement
How to apply
Application is by completed covering letter and CV. The Ramblers are an equal opportunities employer; the equal opps form can be found here. Completed forms should be sent by email to email@example.com
Closing date for applications is 22 March 2017
Interviews date: 29 March 2017
The Ramblers are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.