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Disputes & Complaints Officer

  • Location: London
  • Organisation: The Ramblers
  • Salary: £38,000 pa depending on experience
  • Contract: Full Time- Fixed Term for 12 months
  • Closing Date: 22 March 2017 | HR & Legal

Disputes & Complaints Officer

Based at: Vauxhall, London

Contract: Full Time- Fixed Term for 12 months

Salary: £38,000 pa depending on experience

Join Britain’s biggest walking charity to help more people enjoy the benefits of walking. 

The Ramblers is looking to recruit someone to introduce a new disputes and complaints policy across the organisation, including to 500 local groups.     

This is an exciting time to join the Ramblers team and a great opportunity to make a lasting and tangible impact on the future success of the charity.

Essential Requirements include:

· Experience of complaint management in a large organisation

· Experience of complaint handling

· Experience of developing procedures to implement a policy

· Successful policy implementation in large organisation

· Ability to think critically with sound judgement

How to apply

Application is by completed covering letter and CV. The Ramblers are an equal opportunities employer; the equal opps form can be found here. Completed forms should be sent by email to recruitment@ramblers.org.uk

Closing date for applications is 22 March 2017

Interviews date: 29 March 2017

The Ramblers are an equal opportunities employer.  We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.  

Apply now

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